Co-production: The modernisation of public services by staff and users

Zoe Gannon

This pamphlet continues our work on reforming the public services. Through case studies and examples this project explores the increasingly popular term “Co-production”. It sees co-production as a deeply practical method for improving services. It is about the recognition of mutual interests, co-operation and participation and has the strong moral purpose of building communities and social networks based on the practice of “what works”. We would like to thank UNISON for their continued support and advice.

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